Implementation checklist
WhatsApp BSP evaluation checklist for ad-driven teams
Most teams ask "Which platform has more features?" A better question is "Which setup can our team run consistently without rework?"
Checklist item 1: Ownership map
Document who owns templates, campaign scheduling, inbox response, escalation, and reporting. If this is unclear, tool choice will not fix it.
Checklist item 2: Approval workflow readiness
Define template lifecycle before launch: draft, review, approval, fallback. This prevents campaign bottlenecks.
Checklist item 3: Inbox ergonomics under load
Run a high-volume day simulation. Check assignment logic, macro quality, and handoff clarity.
Checklist item 4: Tracking fundamentals
- Capture
utm_*andgclidconsistently. - Implement clear consent behavior for analytics and ad tags.
- Make conversion events explicit and auditable.
Checklist item 5: Landing page trust alignment
Your ad claim, page copy, and CTA should describe the same outcome. Misalignment increases bounce and lowers trust.
Checklist item 6: Migration sequence
Prefer phased rollout: first one campaign flow, then support workflows, then advanced segmentation. Avoid full-stack replacement overnight.
Checklist item 7: Decision memo discipline
Finalize with a one-page memo: chosen option, rejected options, major trade-offs, and next 30-day execution plan.